Политика возврата средств
REFUND POLICY
Returns & Refunds
We offer a 30-day return policy on all products. If you're not satisfied with your purchase, you can request a return or refund within 30 days of delivery.
Eligibility for Returns:
- Products must be unused and in original packaging
- Items must be returned within 30 days of delivery
- Proof of purchase is required
Damaged or Defective Items:
- If you receive a damaged or defective product, please contact us within 7 days with photos
- We will provide a full refund or replacement at no additional cost
Return Shipping:
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service
- Damaged or defective items: We cover return shipping
Refund Processing:
- Refunds are processed within 5-10 business days after we receive the returned item
- Original payment method will be credited
Non-Returnable Items:
- Items marked as final sale
- Products damaged due to misuse
Shipping Delays:
- Standard delivery: 10-20 business days
- Delays due to customs or carrier issues are beyond our control
- Contact us if your order hasn't arrived within 30 days
Contact Us: wobakids@gmail.com Phone: +90 (543) 211 18 64